Frequently Asked Questions (FAQs)
Find quick answers to your questions below...

GENERAL QUESTIONS

How quickly is my online order shipped, and how fast will I get it?

Your order is always shipped within 24 hours, Monday through Friday. If you order before 2:30 p.m. EST, it will be shipped the same day. We typically ship via Priority Mail. Expedited shipping options are available during checkout.

How do you ensure the safety of your ingredients?

Every single batch of every ingredient is tested by our manufacturer. They are tested for purity and potency, and every batch comes with its own Certificate of Analysis. The facilities where our products are encapsulated and packaged are ISO:9000 certified, and our manufacturers follow Good Manufacturing Practices.

Where can I find your products?

You can purchase any of our products directly from our website, or from select retailers or practitioners. If you'd like help finding a professional or retailer near you, please contact us.

What is the difference between Glucan 300® and Transfer Point Beta 1,3-D glucan?

Beta glucan 300® is the designation for the active ingredient in our formula. Transfer Point Beta 1,3-D Glucan is the product name. At this time, only a few other companies use Transfer Point's Glucan 300®, which has been demonstrated repeatedly to be the most potent and efficacious Beta 1,3D glucan available on the market today.

Have you ever considered making a chewable Beta glucan for children?

Children's chewable supplements require sweeteners and flavorings that inhibit the uptake of the active ingredient. So until we can find a way to formulate a children's chewable without compromising its effectiveness, we will not be able to offer such a product.

I don't see my question here. How can I best reach you?

Your phone call or e-mail is always welcome. You can reach us by phone Monday through Friday, EST, at 1-877-407-3999 (outside the U.S., call 803-561-0342). Feel free to e-mail us at info@transferpoint.com