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Frequently Asked Questions
Orders are shipped Monday - Friday (with the exception of Observed Shipping Holidays listed below). Orders placed before 2:00 pm EST ship the same day, but we'll do our best to ship orders received after this time. All orders are shipped within 1 business day. If we experience an unexpected delay, we will notify you immediately with updates via phone and/or email.
2026 OBSERVED SHIPPING HOLIDAYS:
(orders will ship the next business day)
Thursday, January 1 - New Year's Day
Monday, January 19 - Martin Luther King Jr. Day
Monday, May 25 - Memorial Day
Saturday, July 4 - Independence Day
Monday, September 7 - Labor Day
Thursday, November 26 - Thanksgiving Day
Thursday, December 24 - Christmas Eve
Friday, December 25 - Christmas Day
Friday, January 1 (2027) - New Year's Day
Do note that shipping may take up to 2 months from the time of your order.
Your card is only authorized when you checkout, and we'll capture the payment and charge your card the same day we ship your order.
Orders will be processed upon receipt of payment. From the date of payment, delivery time is estimated to be within 5 working days.
- Returns accepted for 30 days
- Free return shipping
- No restocking fee
- No final sale items
Transfer Point products are available worldwide, find your country below to explore the options in your area:
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